About Us | Privacy Policy | Warranty & Returns | Shipping | FAQ's
 


The Dash Kit Store team is dedicated to customer satisfaction. Thus all of our products come with a warranty that lasts as long as you own the vehicle on which our products are installed. Unfortunately, we are not able to extend our warranty policy to cover damage due to improper installation, abuse or neglect, use of "armor all" or cleaning products, or other improper use of our products. In other cases we will be happy to replace or refund the merchandise. Please refer to our return policy for more information on returning products.

Damaged Products

If it should occur that FedEx shipping somehow damages a product, you must file a claim your local FedEx office within 48 hours of delivery. As soon as you filed the claim please inform us by email or phone. Do not mail the product back to us; it will be picked up by FedEx. We will ship out a replacement as soon as we receive FedEx confirmation.

Return Policy

Dash Kit Store provides a MONEY BACK GUARANTEE within 30 days after you have received the product. You need a valid reason to return the product or cancel shipping. However, the following terms and conditions apply:

If you decide to cancel an order we must charge a 15% restocking fee since dash kits are custom made for specific options, and thus for every individual customer.
Cancellations within the same day of the order will only be charged a 5% processing fee.

We cannot refund already installed products or products not covered by our warranty (i.e. damaged by improper use or installation). All returned parts must have the red backing tape on the reverse side still attached and cannot be damaged in any way.

We cannot refund customized kits or parts.

All Carbon Fiber, Chrome, & Solid Color dash kits are considered Custom Kits and are not refundable.

OEM Factory Match Kits ordered in any color other than OEM Factory Match, are considered Custom Kits.
 
SHIPPING FEE IS NON REFUNDABLE.

BEFORE mailing any product back to us, please confirm with us first by
email or phone to receive Return Authorization Number (RAN).
Please mail the returned product to the following address:

 

Product Return (RA#__)
DASH KIT STORE
180 Raritan Center Parkway
Edison, NJ 08837



            
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